E6: The Future of AI in Search, Suspensions Surge, & Google's New Insights Tool

Requesting reviews can cost you your reviews?

October 07, 2025

Apparently, businesses can now lose all their reviews if they ask for them at the register? 🤔

Claire and I discuss Claudia Tomina’s report on this issue on today’s episode of the Whitespark Local Update podcast, plus:

  • The Future of AI Search (Britney Muller)

  • Places Insights in BigQuery is now Generally Available (Google)

  • Suspensions Are on the Rise (Barry Schwartz)

  • How Hospitality & Travel Brands Can Win in AI-Driven Search (Koozai)

  • Template for Self-Auditing Your AI Local Search Visibility (Phil Rozek)

Watch the episode here 👇️

🎧 Or if you prefer listening, you can find it on Apple Podcasts and Spotify.

P.S. Please leave us a comment or a review on whichever platform you use — we highlight some of your wonderful feedback in this episode, and we really appreciate everything you say ❤️

Darren